Frequently Asked Questions

For further questions please email

How do I contact customer service?

Please head over to our contact information page or email

How much is shipping?

Shipping costs £4.75 per order.

How long does it take to get my order?

Over 90 percent of orders are packed and dispatched within 48 hours of placement. Delivery times are reliant upon Royal Mail’s normal delivery hours. It is important to note that orders can only be dispatched from Monday to Friday. Normally, a delivery time of 3-14 working days will be expected.

How can I track the status of my order?

You are more than welcome to call or email us regarding your order. Please head over to our contact information page.

Who will be delivering my order?

We ship via Royal Mail and other premium carriers to provide you with the fastest and most reliable service available.

What is your return policy?

Please read our Terms and Conditions.

What is your Privacy Policy?

Please read our Privacy Policy here.